Making Sure Every Detail of Your
Renovation Exceeds Your Expectations
It is a common question, “How do we get started?”. At DKD, we have a unique way of helping you fully understand how the remodeling process works. Too often we see homeowners at our showroom that are stressing out when they think about remodeling their kitchen or bath. Sound familiar? We believe homeowners focus on style, selection, and specific design features too early on the “new room journey”. While all of these factors are important, there is a time and place for these discussions. Instead, at your first visit to our showroom, we will discuss your renovation at a relaxed pace, while you sip a cup of coffee or tea. During the first visit, we introduce ourselves, explain what we do and why we do it, and discover your vision of the perfect room. Many times we will even set a second meeting, to make sure that you are 100% confident with your decision to work with us. Here are some discussion points that we will cover at your first visit:
• Our history… we are a local, family-owned business and have been serving the Lehigh Valley for over 35 years.
• Job coordination – how we make sure everything fits.
• Superb Designs – how we make sure every thing is perfect.
• Experience – rooms we’ve remodeled that may be similar to yours.
• Products & Services… we will help you fulfill your wish list.
• Your neighborhood, home value, future plans… Its all important.
• Road map. How to get from here to your dream kitchen or bath.
• Concerns… What holds you back from proceeding with the renovation?
• Any and all questions you have regarding the renovation.
• Do you feel we are the best source for creating the room of your dreams?
You will notice that at no time did we say, “select door styles, woods, and colors”. We will guide you through those decisions in the design phase of the project. Also you see no mention of sitting through a high pressure sales pitch. If you feel we have taken the time to properly answer all your questions, and you trust we are the right choice for your home improvement, we will create a project scope and have an honest and realistic discussion about your investment.
Our clients tell us over and over again, how great it is to remodel a room this way. Not only is the experience more enjoyable, but it allows us to work with you to create the perfect room. Lets work together to create the kitchen of your dreams, a stylish master bathroom that is your own personal mini – vacation destination, or other rooms that are inviting to you and your guests. We can’t wait to meet you and learn more about your renovation. Click here to schedule your first meeting in our showroom.
Direct Kitchen Distributors, Bathroom and Kitchen Remodel
After the general details and budget are discussed, we will get to work creating several fantastic designs. Please understand that each job we do is unique and designed with your specific wants and needs in mind. We will show you complete details of each design, using the latest 3D drawing technology. You can even view design details on your smartphone, tablet, or computer.
Most of our jobs are a combination of ideas from more than one of the initial designs. Again, you will appreciate the amount of time we spend with you to make sure the design is perfect. At this point, we will also assist you in selecting a color, wood, door style, countertop, and all the other selections that bring the whole room together. Throughout the entire bathroom and kitchen remodeling process, we will work with you to make sure there are no budget surprises. Any design ideas you wish to include, that will alter the total cost, will be discussed openly and promptly.
As always, we want you to be completely satisfied with the finished product. Our final paperwork states clearly what is and is not included in your contract with us. Once the final paperwork is authorized, we work closely with our manufacturers to make sure every detail of your bath renovation or kitchen remodel exceeds your expectations.